Contact Motorola Solutions Customer Service
How to Reach a Person at Motorola Solutions
Verified Contact Information
Toll-Free Number:
-
1-888-325-9336
Customer Service:
-
1-800-247-2346Training Services Customers or Employees Call
-
1-312-559-5109
Business Customer Service:
-
1-800-927-2744Partner Support Teams
Business Customer Service:
partners.na@motorolasolutions.com
Partner Support Teams
General Info:
info@motorolasolutions.com
Investors/ Franchising:
investors@motorolasolutions.com
Legal:
Motorola Solutions Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Motorola Solutions Phone Number
1 (888) 325-9336
Average Hold Time
00:01:29
Average Calls duration
3 minutes
Most Popular Motorola Solutions Email Address
info@motorolasolutions.com
Motorola Solutions Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
Motorola Solutions Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Motorola Solutions Phone Number | 1 (888) 325-9336 |
| Average Hold Time | 00:01:29 |
| Average Calls duration | 3 minutes |
| Most Popular Motorola Solutions Email Address | info@motorolasolutions.com |
| Motorola Solutions Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (23% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Product/ service, request for information and account |
| Prepare before the call to Motorola Solutions | Phone number, address or zip code or first and last name |
Contact Information
Motorola Solutions Website:
Motorola Solutions Help Center:
Corporate Office Address:
Motorola Solutions, Inc.
500 West Monroe Street
Chicago,
Illinois
60661-3618
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 5:00pm (CST)
Fax:
+1 (847) 576-3628
Summary of Motorola Solutions Customer Service Calls
73
TOTAL
CALLS
CALLS
02:41
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Motorola Solutions?
Product/ Service Question:
- “Router/ modem not working”
- “Because I'm trying to network unlock my phone so I can use it”
- “Phone halves separated, battery expanded”
Request for Information Question:
- “Phone when dead after last update”
- “Need help cordless telephone #CD013+”
- “I need to speak with someone because I forgot my pin number”
Account Question:
- “Google locked”
- “Locked phone”
- “Recovery or of passwords and wallet”
Staff Question:
- “Customer service”
- “Phone service needs”
- “Not happy with service or product”
Return/ Replace Question:
- “Returning Watch”
- “I sent your phone back and you're supposed to return $50 to me in my account and I have not seen that money yet”
Shipping and Delivery Question:
- “Shipping issues”
Activation/ Cancellation Question:
- “Can't activate phone”
Cards Question:
- “PIN number”
Payments and Charges Question:
- “Get # of Motorola Credit Union”
Other Question:
- “Need hot spot”
- “Notification dot”
- “Not keeping my svc”
Compare Motorola Solutions Customer Service To
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Motorola Solutions